Certification statements

In addition to gathering eligibility information, the National Verifier will also gather customers’ signed certification statements.

Simplify, simplify, simplify!

Stakeholders universally agree that the certification statements need to be simplified for easier comprehension. The legal language is particularly difficult for the Lifeline-eligible population to understand. Areas that need special attention and clarification are explaining what a “household” is for Lifeline, and the last two attestations. USAC is working with our partners at the FCC on re-writing the certification statements so they are easier for consumers to understand, and still compliant with the rules. Continue reading “Certification statements”

National Verifier Feedback Opportunities

Stakeholder feedback informs how we plan, develop, and build the National Verifier.

We are always eager to hear your thoughts and concerns about how the National Verifier will impact your business and processes. You can submit your feedback to USAC at any time via email (to LifelineProgram@usac.org) or leave it as a comment here on the blog.

We also have more structured feedback opportunities we hope you’ll participate in:

Continue reading “National Verifier Feedback Opportunities”

USAC Announces National Verifier Launch and Key Dates

Earlier today, USAC announced the official launch dates of the National Verifier.

Soft Launch in December 2017

The National Verifier will soft launch in December 2017. A soft launch is a period that allows service providers to transition their operations to the National Verifier in advance of the hard launch.

USAC recommends that service providers use the soft launch period for testing, and to make sure existing processes and systems align with the National Verifier. Continue reading “USAC Announces National Verifier Launch and Key Dates”

National Verifier Update

USAC is pleased to share that the National Verifier build is underway and we are making progress developing the infrastructure and processes that will allow USAC to assume the responsibility of confirming eligibility of Lifeline subscribers. To ensure build out and implementation runs smoothly, USAC has enlisted the help of a systems integrator to support our state and federal partners with all technical aspects of the National Verifier implementation. We are confident that with their expertise, the process will be seamless and conducive for all involved.

Stakeholder feedback is important to the National Verifier development and build process.  USAC will be reaching out shortly to set up National Verifier feedback conversations. At any time, you can share National Verifier feedback through the comments below.

Updated Version of the National Verifier Plan Now Available

Thank you to all who provided feedback during the public comment period for the first draft of the National Verifier Plan. Today, USAC submitted an updated version of the plan to the FCC that incorporates the feedback to our proposed approach.

While reviewing the January 2017 version of the National Verifier Plan, please note that any updated slides have an “UPDATED” label in the upper-right corner. All new and modified text is shown in orange.

We welcome your additional feedback and comments. Please leave your feedback as a “comment” on this blog, or submit it via email to LifelineProgram@usac.org. There is no deadline for submitting feedback about the plan. The National Verifier Plan will be updated throughout the life of its implementation based on new findings and feedback.

The November 2016 version of the plan is available in the Reference Area of the Lifeline Program website.

Share Your Lifeline National Verifier Draft Plan Feedback and Questions

Beginning December 5, 2016, USAC will accept comments, questions, and feedback on the National Verifier Draft Plan through the comments feature below.

Feedback is welcome throughout the implementation of the National Verifier, however, only comments received by December 31, 2016 will be considered to guide the creation of the Final National Verifier Plan approved by the FCC.  Please note, the National Verifier Plan will be updated approximately every six months throughout the life of the implementation.

Comments on the plan will be moderated by USAC and those that are abusive or unrelated to the plan’s content will not be posted. Appropriate comments will be posted on the site within 48 business hours.

Please keep comments and feedback relevant to the National Verifier’s development and implementation rather than Lifeline policy.

We encourage you to use  the comments feature, however, you can also share feedback by email, sending comments to LifelineProgram@USAC.org. Please use the subject line: National Verifier Feedback.

Due to the anticipated volume of questions and comments, USAC may not be able to answer comments and emails individually. We will consider all feedback when finalizing the National Verifier Plan.