In addition to gathering eligibility information, the National Verifier will also gather customers’ signed certification statements.
Simplify, simplify, simplify!
Stakeholders universally agree that the certification statements need to be simplified for easier comprehension. The legal language is particularly difficult for the Lifeline-eligible population to understand. Areas that need special attention and clarification are explaining what a “household” is for Lifeline, and the last two attestations. USAC is working with our partners at the FCC on re-writing the certification statements so they are easier for consumers to understand, and still compliant with the rules. Continue reading “Certification statements”