July 26 webinar highlights: service provider interaction with the National Verifier

USAC shared news during the National Verifier Update Webinar on July 26, 2017, including how service providers will interact with the National Verifier.

Users can access the National Verifier three ways:

  1. NV online Consumer Portal, where consumers can verify their Lifeline eligibility independently.
  2. Mailed paper form, which consumers can complete independently or with the support of a service provider.
  3. NV Service Provider Portal, which service providers can use to assist consumers with eligibility checking and receive a “yes/no” eligibility determination in near real-time.

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Updated Version of the National Verifier Plan Now Available

Thank you to all who provided feedback during the public comment period for the first draft of the National Verifier Plan. Today, USAC submitted an updated version of the plan to the FCC that incorporates the feedback to our proposed approach.

While reviewing the January 2017 version of the National Verifier Plan, please note that any updated slides have an “UPDATED” label in the upper-right corner. All new and modified text is shown in orange.

We welcome your additional feedback and comments. Please leave your feedback as a “comment” on this blog, or submit it via email to LifelineProgram@usac.org. There is no deadline for submitting feedback about the plan. The National Verifier Plan will be updated throughout the life of its implementation based on new findings and feedback.

The November 2016 version of the plan is available in the Reference Area of the Lifeline Program website.

The National Verifier Draft Plan

nv-planUSAC submitted the National Verifier Draft Plan to the FCC on November 30, 2016. It outlines USAC’s proposed approach to designing and building the Lifeline National Eligibility Verifier.

The draft reflects feedback from a wide variety of USAC and Lifeline stakeholders – from states and federal agencies to Lifeline service providers to consumer groups. Your continued input and feedback is important as we design and build the National Verifier.